Comfort Inn Asheville Airport - Fletcher

Comfortable bed, clean bathroom, quiet, good location.

The fitness center needed a separate weight bench.

Location was convenient, staff was friendly and room was comfortable

The pool was a bit small.

The shower was awesome. The was extra comfortable. Overall, the breakfast was great, especially the waffles. The TV was also good.

One of the guys on the front desk had very little personalitie. You also need to go to scrambled eggs. The eggs were horrible.

I took a cup with water outside with me to put my cigarette butts in so I would not trash up parking lot.I left the cup in my room.Then you charged me an extra 100. Never smoked in room.thought that was wrong

I booked a room for two nights and had to cancel the booking two days prior. I realize the policy regarding cancellations, but wanted the opportunity to explain the unusual circumstances and possibly secure a credit for a future booking. Bookin.com called and emailed the property. The manager did not directly respond to them. I called and left two messages for the manager to speak with her. My messages were totally ignored and she never called- how rude and unprofessional. Even though we will be visiting Asheville, NC often in the future due to my son and his family moving there recently, I will never attempt to book a room at this Comfort Inn due to the unprofessionalism of the manager. I think her name given to me is Kathy.

Unprofessionalism of manager, Kathy, to ignore and not return two phone calls.

Room and facilities were clean. Included breakfast was decent and plentiful.

Room keys kept deactivating. Staff apparently did not notice which day we were leaving. My allergies drove me crazy because of the strong cleaners used and the fact that the hotel is pet friendly.

I liked the 2 kinds of pillows on the bed and the large bathroom.

They served the SAME hot breakfast food 3 days in a row! Cold powdered eggs, cold turkey sausage, and cold hard biscuits. They were not even cooked in an oven- I saw staff member using a MICROWAVE! I should have eaten breakfast out each day!!!!

Mostly quiet. People at desk friendly and helpful. Bed comfortable (but mattress sagged). Nice size bathroom.

Breakfast had good selection, but was of poor quality and never varied all week. Tub drain inoperative. Skimpy towels and never any extras (except soap). Refrigerator was tipsy.

great bed, very comfortable

breakfast should end about 10 to1030 am

Wi-Fi and the lady at the front desk were both nice. The area is safe and close to the highway, and the facility itself isn't bad.

We received several phone calls reminding us that we were at the check out time, which we were not told previously and we were only 10-15 minites late after scrambling to get out and that "my maids need to clean that room you know" was said did not make me feel welcome. I understand we can't just extend our stay but there was hardly anyone there and it was Sunday so being pushy about 10-15 minutes was unnecessary. After we left my gf noticed red bumps on her thighs and later I discovered them all over my legs. We had no idea what they were at first but we later could only conclude that they were bedbugs. We got home and explained and even found a bug in one of our bags. At first they were kind but then they claimed they searched the room thoroughly and it was clean and claimed we should mail the bug we found to her so she could see it....really. It was also horribly overpriced for a holiday weekend.

The location was good for where we were going.

We signed up for a non-smoking room. It was clearly not a non-smoking room. Whether someone had smoked in it recently or a month ago, I do not know but it smelled like it was very recently. I said something to the staff and they apologized but did nothing to help us. The room stunk and I am an asthmatic who does not need to be around cigarette smoke. To pay 145.99 for a one night stay in a mid to low range level hotel and to be put in a room that is either a smoking room or was recently is pitiful. We even noticed our room did not have the same placard as non smoking rooms indicating it was non-smoking. The staff said the new signs had been ordered. I would not stay there again. At no point, in talking to two employees and receiving a call from the manager, did anyone offer anything to atone for the problem. I would not ask for a free room or anything outlandish but maybe even a small discount or a small gift card for a future stay. I will be complaining to their corporate office.

Very close to the airport and convenient. Good breakfast.Clean and comfortable rooms.

The room we had was not smoking, but either room or floor has smoking. We could smell the lingering smoke. A/C unit was pretty noisy and cycled on and off a lot during the night with strange noises.

Breakfast choices were good. Staff was mostly pleasant..perhaps needing a reminder to smile

TV cable was out Saturday night. Unfortunately it was not just the hotel but still inconvenient for us as we both enjoy watching tv especially after a long day. Rooms need more outlets.

Was very close to the agriculture center for the Mother Earth news fair.

The breakfast eggs were like colored water. The muffins were ok and coffee was good.

Friendliness of staff

We requested a non smoking room but it had been smoked in but no other rooms to change to.